Intersect Consulting, Inc. helps increase the efficiency and value of your DBA resources allowing them to focus on critical tasks while we manage the daily operations. By effectively monitoring your Oracle® and SQL Server™ systems, we identify and resolve root problems as well as evident symptoms. This approach enables you to improve system availability, operations efficiency and increases the satisfaction of your customer base. We work in partnership with your in-house staff to maintain and improve the stability, availability, reliability, security and recoverability of your production environment(s).

OUR SILVER SUBSCRIPTION SERVICE PLAN FEATURES:

• An initial assessment of your database and server environment, providing documented results and recommendations

• Verification of existing backup and recovery processes

• Backup and Recovery Health Check

• Maintaining and administering key performance metrics which are known to impact system uptime, availability, reliability, security, and responsiveness

• Primary DB server support

• Security Administration

• Product Bug Resolution Support

• 24/7/365 Alert Notification

• Critical problem diagnostics and resolution

• Online access to trend and KPI reporting

• Monthly status reporting and Executive Communication