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Reduce the risk of operational interruptions while your organization undertakes the technology changes needed to support your growing business needs. We can provide the mission critical support you need to manage and maintain your existing systems, allowing your in-house experts to undertake implementation of the new systems architecture. Or, we can assist your team architect and implement the new heterogeneous systems providing best-practice approaches as well as coaching and mentoring when needed.

 

 

OUR PLATINUM SUBSCRIPTION SERVICE PLAN FEATURES:

• Capacity Planning

• Disaster Recovery Planning

• Job Control monitoring and notification

• Data level security

• Application tuning

• Clustered and high availability environment support

• Complete system diagnostics, troubleshooting and maintenance focusing on optimizing operational procedures, availability, performance, security, recoverability, accessibility, growth

• 24/7/365 Alert Notification

• Critical problem diagnostics and resolution

• Online access to trend and KPI reporting

• Monthly status reporting and Executive Communication